Our #1 priority at Rack Attack is customer service. If you have any questions or issues we're here to get you what you need.

Below you'll find a list of the most common reasons for contacting us, and the best way to go about it. If you just want to talk to someone right away call us:

You have a problem: you have things to carry and need the vehicle rack most suited to your needs.

Lucky for you, we have an answer: head to our our rack Wizard. By answering a few basic questions we can have you outfitted with the perfect rack for you!

If you're looking for a base roof rack (just the two bars over your roof) the quickest way to find your verified fit is by heading to our Fit Guide

For any other questions, we're here to help. If you're looking to get an answer right away (during our store hours), then your best option is to give us a call or use our live chat. If we're closed you can have your answer ASAP (we answer all questions within 24 hours) by asking a tech:

While most of the products we sell are fast and simple to install, occasionaly you might run into a hurdle. For immediate assistance (during our store hours) give us a call or use our live chat. If we're closed you can have your answer ASAP (we answer all questions within 24 hours) by sending us an email:

We encourage you to read our full Return Policy, but regardless the process of making a return is straight forward.

  1. If you're returning something you just decided you don't want (or any reason that isn't Rack Attack's fault), you can initiate your return from Your Account Page.
  2. If we made a mistake or something isn't correct, we want to make it right! If Rack Attack will be paying for the return shipping just send us a message from our contact form or give us a call and we will be happy to fix your issue.